SHIPPING & RETURNS

Shipping Policy

At TwelveTwist, we are committed to providing a seamless shipping experience for our customers. We offer various shipping methods to ensure that your orders reach you in a timely manner. Our packaging is carefully designed to protect the quality of the jewelry, and we strive to keep the shipping costs as reasonable as possible. We believe in transparent and straightforward language to build trust and loyalty with our valued customers.
We understand the importance of keeping our customers informed about our shipping process. That's why we aim to provide clear and concise details about our shipping methods, packaging, and associated costs. Our goal is to ensure that you can make informed decisions and have a delightful shopping experience with us.

Return & Exchange Policy

At TwelveTwist, we want you to be completely satisfied with your purchase. If for any reason you change your mind or are dissatisfied with a product, we have a simple and customer-friendly return and exchange policy. This is our way of building trust and confidence, assuring you that you can shop with peace of mind.
We believe that a transparent refund and exchange policy is essential for our customers. It enables you to shop with confidence, knowing that we've got you covered. Our aim is to make the return and exchange process as straightforward as possible, ensuring that you have a positive experience with TwelveTwist.